When you work with files that come from your DAM, PIM, MAM or cloud storage system, those files need to be saved on your computer before you can create a good print-ready PDF. Applications like Adobe InDesign need the actual files to be available locally, not just linked online.
If you open a document you haven't worked on before, you might see some images showing up as "missing." This just means the files haven't been saved to your computer yet.
The CI HUB Connector makes it quick and easy to find these files again and relink them.
How to relink your files
- Open ExCoP (External Content Panel) by clicking the link icon in the Navigation area. You can see right away which files are available on your computer and which are missing.
- Click Check Status (the blue icon) next to a file to check it. To check all files at once, click Check Status in the External Content Panel header.
- Check the icons next to each file:
- A red laptop icon means the file is missing from your computer.
- A blue link icon means the file was found in your connected DAM, PIM, MAM or cloud storage system.
- Click the arrow next to a file's name to see more details, such as:
- When the file was created (hover over the clock icon)
- Whether the file matches the one in your document (green icon)
- Which version of the file is the newest one available
- Click the blue link icon to relink the file.
- Choose whether to use the original file or a rendition (an alternative format or size of the same file content).
Original vs. Rendition (PNG or JPEG)
You can choose to add either the full original file or a smaller rendition, depending on what you need.
Original file
This adds the full-quality file straight from your DAM, PIM, MAM or cloud storage system. This works for file types like AI, EPS, PSD, or TIFF.
Low-resolution renditions (PNG or JPEG)
If you don't need the full-size file, you can pick a lighter option instead:
- PNG – Great for simple graphics like logos, or when you need a see-through (transparent) background.
- JPEG – Best for detailed photos and images. Just keep in mind, JPEG files can't have a transparent background.
